LET’S CONNECT.
Whether you’re contacting the team about an event, a booking, a Meet & Greet, a VIP experience, fan membership, ticket assistance or the Foundation, this is your central point of contact. Send your message to the team and we’ll direct it to the appropriate department for review and response.
HOW CAN WE HELP?
Our contact desk coordinates communications across the different areas of Matt Rife’s events, fan services and Foundation activities. Select the subject that best describes your request in the form below. Your message will be routed to the corresponding team so it can be handled by the appropriate people.
SEND US A MESSAGE.
Complete the contact form alongside this section with as much relevant detail as possible. All submissions are reviewed and directed to the corresponding team. Please provide a valid email address so the team can respond to you.
NEED HELP RIGHT NOW?
For the fastest assistance, use the Live Chat feature located at the bottom-right corner of your screen. Start a conversation with the support team and explain what you need help with.
CONTACT BY EMAIL.
You may also contact the relevant department directly using the email addresses below.
NEED A SPECIFIC SERVICE?
Visit the relevant section for detailed information and dedicated booking options.
ONE CONTACT POINT.
CONNECTED TEAMS.
The contact desk serves as a central point for communications relating to events, bookings, fan services and Foundation matters. Each submission is reviewed and directed to the corresponding department so that your enquiry can receive the appropriate attention.
Management & Events
Event proposals, professional correspondence, scheduling matters, appearances and management-related communications.
Meet & Greet
Booking requests, submitted booking details, arrangements and assistance relating to Meet & Greet experiences.
VIP Experiences
Premium experience requests, guest arrangements, private group enquiries and VIP booking correspondence.
Fan Membership
Membership registration, Fan Card matters, membership correspondence and related assistance.
Tickets & Events
Ticket questions, venue information, purchase guidance and assistance navigating available ticket options.
Foundation
Donation correspondence, Foundation information, charitable initiatives and contribution-related questions.
FROM SUBMISSION
TO RESPONSE.
Our contact process is designed to get your message to the right people without requiring you to identify or contact multiple departments yourself.
FREQUENTLY ASKED
QUESTIONS.
What is the fastest way to contact the team?
Live Chat is the fastest recommended means of getting assistance. Look for the chat feature at the bottom-right corner of your screen and start a conversation with the support team.
Will my message reach the correct department?
Yes. Contact submissions are reviewed and routed to the corresponding team based on the subject and information you provide. You do not need to send the same message to multiple departments.
Can I contact the management team about an event or appearance?
Yes. Select Management & Events in the contact form and provide the relevant event information, proposed dates, location and details of your request.
Where should I send Meet & Greet or VIP questions?
Select Meet & Greet or VIP Experiences as your contact subject. For actual bookings, you can also use the dedicated booking pages.
Where should I send ticket-related questions?
For ticket assistance, email tickets@mattrifelive.com or select Ticket & Events in the contact form. Ticket purchases should be completed through the relevant ticket seller or venue box office.
How do I contact the Foundation?
Select Foundation & Donations in the contact form or email donate@mattrifelive.com for Foundation-related correspondence.
How will the team respond to my message?
The relevant team will use the email address or other contact information you provide. Please ensure your details are accurate and check your inbox, including your spam or junk folder.
Can I follow up on a previous submission?
Yes. Use Live Chat or reply to the relevant correspondence email. Include your name, original submission details and any reference number you received so the team can locate your request.
Can I submit more than one type of request?
Yes. If your message covers multiple subjects, explain this in the message field and identify the main reason for contacting us. The contact team can direct the relevant details accordingly.
YOUR MESSAGE
MATTERS.
Whether you are planning an event, arranging an experience, seeking assistance or getting in touch with the Foundation, the contact desk is here to direct your communication.
BACK TO CONTACT FORMPlease avoid sending payment card details, account passwords or other sensitive financial credentials through the contact form or email. Use the appropriate payment instructions provided through the relevant service.